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We want to help as many families as we can as they work hard to find out the information they need. We continually try to tell people about our phone line that they can call in without cost. And our resource directory is here but there is lots more information under our RESOURCES & RESEARCH tab.  If you don't see something you need, let us know about it on our CONTACT page and it may become our next project!

Toll-free Support Line

Did you know CFCN runs a bilingual toll-free phone line for families to call in and ask questions or get support?  Call us at

1-888-371-2326 to find out about visiting forms, inmate money, parole letters, etc.

Here are some comments from those who have called our toll-free line and received service:

I cannot tell you how grateful I am for your help today.

This world truly needs more people like you.

You’ve said some words that sink in. I’m hungry for knowledge that I’m going in the right way, not the wrong way on the highway.

It’s great to have a support system like this. It’s so needed. 

Keep up the good work.

Just hearing you talk makes me feel better. 

Why didn’t I call sooner? I’ve been carrying everything alone…

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Did you know all our resources are free for families?  You can either download them from our website, or we will send them out to you if you call our toll-free line below or email us at and give us your mailing information.


Searching for information on community organizations that can assist families? Click on the resource on the left for CFCN's Directory of Resources for the Families of Adult Offenders. 

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